All suites

Industry solution · NDIS & aged care

Care

Care Management

Care delivered, evidenced and claimed — on one record.

Care runs the regulated work of NDIS and aged-care providers — care plans and funded supports, point-of-care medication, claims and billing, and the clinical-risk and credentialing controls that keep participants safe. The same worker record that rosters and pays your carers also evidences the care they deliver.

Modules in this suite

  • Care plans

    Plans, goals and funded supports — budgets set, drawn down and reviewed per participant.

  • eMAR

    Point-of-care medication administration, with a controlled-drug witness on every restricted dose.

  • Claims & billing

    NDIS and aged-care (CHSP) claims and billing, reconciled to the supports delivered.

  • Clinical governance

    Clinical risks, incidents and practice standards, tracked to close-out.

A look inside

Care, in the product.

The actual care management screens — the same surfaces your team works in every day, shown with sample data.

Care — Every care worker against every required check — screening, police checks and qualifications, RAG-coded by currency.
Every care worker against every required check — screening, police checks and qualifications, RAG-coded by currency.
Care — Clinical incidents and risks — reported, triaged and closed out against practice standards.
Clinical incidents and risks — reported, triaged and closed out against practice standards.
Care — Claims and billing for funded supports, reconciled to what was delivered.
Claims and billing for funded supports, reconciled to what was delivered.

What it is

Run across every stage.

Care runs the regulated heart of an NDIS or aged-care operation — the work of actually delivering support and proving it was delivered. Care plans hold each participant’s goals, funded supports and budgets; visits draw down against those supports; and the evidence of what was done is captured where the care happens, on the same record that rosters and pays the carer.

Point-of-care medication administration (eMAR) records every dose at the bedside, with a second-person witness required on controlled and restricted drugs — so the medication record is complete, attributable and audit-ready, not reconstructed after a shift. Clinical risks and incidents are reported, triaged and closed out against practice standards, with the serious ones escalated first.

Because care delivery shares the worker record with rostering, learning and clearance, the carer on the visit is screened, credentialed and qualified for the support they’re providing — and the supports they deliver flow straight into NDIS and aged-care (CHSP) claims and billing, reconciled to what the funding actually allows.

Care planned and evidenced

Plans, goals and funded supports drawn down per visit — the care you deliver is the care you can show.

Medication, witnessed

Point-of-care eMAR records every dose, with a controlled-drug witness on restricted medications.

Claimed, not leaked

Delivered supports flow into NDIS and CHSP claims, reconciled to budgets so revenue isn’t left on the table.

Capabilities

Everything Care does.

36 data objects · 105 typed actions — drawn from the Hexis capability model.

  • Care plans with goals, funded supports and budgets
  • Supports drawn down and reviewed per participant
  • Point-of-care medication administration (eMAR)
  • Controlled-drug witness on restricted doses
  • NDIS and aged-care (CHSP) claims and billing
  • Clinical risks and incidents tracked to close-out
  • Worker screening, credentialing and compliance
  • Referrals and practice standards kept current

Typed actions

Archive documentsAssign workersCancel agreementsCancel athm requestsCancel auditsCancel visitsCheck insCheck outsCreate agreementsCreate athm requestsCreate itemsCreate participantsCreate plansCreate referralsResolve complaintsRevoke athm fund extensionsRevoke restrictive practicesStart auditsStart intakesStart investigationsStart reviewsSubmit final reportsUpdate assessmentsUpdate goal progressesUpdate itemsUpdate participants

Where it sits

Runs across every stage.

Care is a cross-cutting suite — it works alongside every lifecycle stage, on the same shared worker record.

01

Hire

Source, screen and place the right people — fast.

ATS
02

Onboard

Turn a signed offer into a roster-ready worker.

HCM
03

Roster

Schedule to demand and fill every shift.

WFM
04

Pay

Run compliant pay and STP2, every cycle.

05

Engage

Keep workers and clients connected and retained.

06

Comply

Stay safe, audit-ready and accredited.

Intelligence, woven in

A capable assistant — never on its own.

Care does its job whether or not anyone asks it to think. Where it helps, it helps quietly — and a person stays on the call that matters.

Funded-support budgets and claim eligibility are checked as care is delivered, so a visit that can’t be claimed is flagged before it’s billed — not after.

A supporting capability — reviewable, audited, and always with a person on the call that matters.

Add Care to your platform.

Care ships in a tier or can be added à-la-carte to any plan. Tell us your headcount and we'll price it for your workforce.