What it is
Recognition is peer-to-peer kudos tied to what your organisation stands for. You celebrate a teammate for something worth repeating — covering a shift at short notice, looking after a new starter, keeping a client happy — and link it to one of the company values, optionally adding points or a badge. The kudos lands in a shared feed and on a leaderboard, so good behaviour gets seen, not just felt.
Recognition is one of the cheapest, strongest levers on retention. People stay where their effort is noticed, and naming the value behind a kudos teaches the whole team what "good" looks like here. A steady stream of genuine recognition does quietly what no engagement survey can — it makes people feel they belong.
When to use it
- A teammate went above and beyond and you want it seen
- Someone lived a company value in a way worth repeating
- A new starter was looked after well by an experienced worker
- You want to keep good behaviour visible, not just rewarded in private
How it works
Step by step.
- 1
Open recognition
Land on the recognition space to see the kudos feed, the most-recognised leaderboard, and the breakdown by company value.
- 2
Start a kudos
Choose to recognise a teammate and pick who it’s for. One recognition celebrates one person for one thing.
- 3
Tie it to a value
Link the kudos to a company value, so it’s clear which behaviour you’re celebrating and the team learns what’s prized.
- 4
Write the message
Say specifically what they did. "Thanks for covering Saturday at short notice" beats a generic "great job".
- 5
Add a badge or points
Optionally attach a badge or reward points, then post it. The kudos appears in the feed and counts toward the leaderboard.
Worked example
Follow it through.
The scenario
Maya Chen covered a last-minute Saturday security shift at Riverside Plaza and you want to recognise her.
- 1 Open recognition and start a kudos for Maya Chen.
- 2 Tie it to the company value "Step up for the team".
- 3 Write: "Thanks for covering Saturday at Riverside Plaza at two hours’ notice — you saved the client’s coverage."
- 4 Add 50 reward points and a "Reliable" badge.
- 5 Post it.
The result
Maya’s kudos appears in the feed with the value and badge, her name rises on the leaderboard, and the whole team sees what stepping up looks like.
Tips & notes
Good to know.
- Be specific — name the actual thing they did; a vague "well done" means far less than the moment described.
- Tying every kudos to a value turns recognition into a quiet way of teaching the team what matters here.
- A regular trickle of genuine recognition beats a once-a-year awards night — keep it frequent and real.
- The leaderboard celebrates consistency; pair it with engagement trends to see if recognition tracks with retention.
When you’re done
A visible, value-linked thank-you that makes a teammate feel seen and shows the team what good looks like.