Workforce Management

Forecast labour demand

See how much labour each site will need in the weeks ahead, based on recent actuals, before you build the roster.

CoreRoster moduleDemand & capacityFor operations & planning leads~7 min

What it is

The demand forecast answers a single question: how much labour will we need? For each site and role it projects the weeks ahead from the trailing weeks of actuals, so you’re scheduling to a number rather than a guess.

It’s the starting point of the planning loop. The forecast tells you the shape of demand; capacity planning tells you whether you can cover it; the labour budget tells you what it should cost. Reading the forecast first means you build the roster around real expected load instead of repeating last week out of habit.

When to use it

  • You’re planning the weeks ahead and want a demand baseline
  • You need to size a roster to expected load, not last week’s
  • A client’s volume is changing and you want to see the trend
  • You’re checking which sites will need more or fewer people

How it works

Step by step.

The demand forecast — projected labour need per site and role, charted against recent weekly actuals.
The demand forecast — projected labour need per site and role, charted against recent weekly actuals.
  1. 1

    Open the forecast

    The view resolves your forecast sites and the roles across them, with the date it was last computed shown up top.

  2. 2

    Pick a site and role

    Scope to the site and role you’re planning. Each site charts against its own scale so a small site isn’t lost next to a big one.

  3. 3

    Read the trend

    Compare the trailing weeks of actuals with the projected weeks ahead to see whether demand is rising, steady or falling.

  4. 4

    Set your horizon

    Choose how many weeks forward to project, depending on how far ahead you’re rostering.

  5. 5

    Carry it into planning

    Use the projected need as the target headcount when you check capacity and build the roster.

Worked example

Follow it through.

The scenario

You’re planning four weeks ahead for Coastline Logistics at Docklands Distribution Centre, where order volume has been climbing.

  1. 1 Open the forecast and scope to Docklands, role Warehouse Operator.
  2. 2 The last six weeks of actuals show a steady rise from 28 to 36 shifts a week.
  3. 3 The four-week projection continues the climb to roughly 40 shifts a week.
  4. 4 Set the horizon to four weeks.
  5. 5 Note the projected need as your target for the capacity check.

The result

You have a clear, site-specific demand number — around 40 Warehouse Operator shifts a week at Docklands — to plan capacity and build the roster against.

Tips & notes

Good to know.

  • Each site is charted against its own peak, so read the shape of the trend rather than comparing bar heights across sites.
  • Check the last-computed stamp — if it’s stale, the actuals behind it may not include the most recent weeks.
  • Forecast first, then check capacity, then watch the budget — that order keeps planning grounded in real demand.
  • A sharp jump in a single week is often a one-off event; look at the run of weeks before you resize a standing roster.

When you’re done

A site-and-role demand projection for the weeks ahead that anchors capacity planning and roster build.

Ready to try it?

Every task here is a guided flow inside Hexis — the assistant walks you through it on your real data, with a person always on the call that matters.