What it is
Certifications are the durable proof that you completed a credentialing course — a named credential with the date it was issued, when it expires if ever, its current status, and the evidence on file. The register gathers them in one place so you can answer, at any time, which of your credentials are valid.
It matters because a lapsed ticket can stop you working. A forklift licence, a white card, a first-aid certificate — clients and sites check these. Seeing what’s valid and what’s expiring before it bites means no surprise on the morning of a shift, and managers can audit a whole team the same way.
When to use it
- A client or site asks for proof of a credential
- You want to know which of your tickets are still valid
- You’re checking what’s about to expire before it stops you working
- You completed a course and want to confirm the credential was recorded
- A manager is reviewing your reporting line’s credential coverage
How it works
Step by step.
- 1
Open the register
From the Learn home, open certifications. Every credential you hold is listed with its issue date and expiry.
- 2
Read the statuses
Each credential shows valid, expiring soon, or expired. The expiring-soon panel surfaces anything close to its lapse date first.
- 3
Open a credential
Click any credential to see which course earned it and the evidence of record attached to it.
- 4
Check the team view
If you’re a manager, switch the owner facet to “my team” to audit credential coverage across everyone who reports to you.
- 5
Act on what’s expiring
For anything near expiry, start the renewal so the credential refreshes before it lapses.
Worked example
Follow it through.
The scenario
Jack Mason needs to confirm his forklift licence is still valid before a Coastline Logistics shift on Mon 9 Jun.
- 1 Jack opens his certifications register.
- 2 The expiring-soon panel shows his forklift licence expires Sat 28 Jun — valid for now.
- 3 He opens the credential and sees it was issued 12 months ago, with the assessment evidence attached.
- 4 He confirms it’s valid for Monday’s shift.
- 5 He notes the late-June expiry and starts the renewal early.
The result
Jack confirms his forklift licence is valid for his shift and has the renewal already in motion before it lapses.
Tips & notes
Good to know.
- Expiring-soon is your early-warning panel — treat anything in it as a renewal to start now, not later.
- Each credential links to its evidence of record, so you can produce proof for a client or site on the spot.
- Managers should flip to the team view regularly — one lapsed ticket across a reporting line is enough to lose a site.
- A credential earned by completing a course appears here automatically; you don’t need to add it by hand.
When you’re done
You know which credentials you hold, which are valid, and what to renew — with evidence in hand.